Quick Exit

Mental Health Services

In case of emergency please contact Victoria Police: 000

AWAHS is committed to generational health change for Aboriginal and Torres Strait Islander people through its deliverance of an accessible, culturally sensitive and holistic model of care.

Our multidisciplinary medical service spans general practice, including mental health, child and adolescent health, antenatal care, allied health and specialist care to support a variety of health concerns and requirements, including education and preventive health.

 

Services:

  • health preventative screenings
  • men’s health
  • women’s health
  • sexual health
  • antenatal care in partnership with Albury Wodonga Health Obstetrics Unit
  • family support
  • child and maternal health

Wodonga

Telephone: 03 6051 7111

Address: 12 Stanley Street Wodonga

 

 

Wangaratta

Telephone: 03 6051 7111

Address: 86-90 Rowan Street, Wangaratta IVC

With mental health support services in the community and hospital-based outpatient care, AWH supports clients with access to psychological therapies, trauma informed care, medicines management, care on improving physical health, occupational therapy and support for self-harm and substance use.

 

Services are provided in partnership with general partitioners, mental health clinicians as well as family and support networks.

These are non-urgent services providing a range of assessments, treatment, case management, while supporting and continuing care to people with a mental illness in the community through a recovery focused approach.

 

Services:

  • Acute Community Intervention Service
  • Adult Community Mental Health Service
  • Child and Adolescent Mental Health
  • Infant Mental Health
  • Kids Early Action Program in School, Victoria
  • Older Persons Mental Health Service
  • Perinatal Emotional Health Program
  • Primary Mental Health
  • Rural Outreach
  • Youth Early Intervention Team

Wangaratta

Telephone: 03 5722 5347 (After Hours: 1300 104 211)

Address: Margaret Boyd Centre, Dixon Street Wangaratta VIC

 

 

Wodonga

Telephone: 02 6051 7950, (After Hours: 1300 104 211)

Address: 4 Watson Street Wodonga VIC 369

Based in Wodonga, Benambra consists of four, 2-bed, self-contained units with 24-hour clinical support for clients aged 16 to 64.  Clients have their own single bedroom and share common facilities such as the kitchen, bathroom and lounge.Taking an individual recovery approach the program includes group participation, clinical support and community engagement with clients typically staying between three to six months.

 

 

Telephone: 02 6056 5803

Address: 11 Wilson Street Wodonga VIC 3690

A phone-based support service that also have online chat forums for people having anxiety and depression.

 

Telephone: 1300 22 4636

Address: State wide

 

Website:

https://www.beyondblue.org.au/

  • Working with community services and primary carer services to identify effective treatment of mental health problems at an early stage of life or early in the pathway of disorders.
  • Working with consumers and carers to identify relapse patterns (early warning signs)
  • Skill-building and education to strengthen a consumers resistance to stress and relapse
  • Working in bush fire affected environments with services and the community to build resilience.

 

Wangaratta

Telephone: 03 5723 8955 (Afterhours 1300 104 211)

Address: 66-68 Faithful Street Wangaratta VIC 3677

Gateway Health offers professional and confidential counselling and mental health services provided in safe, supportive and non-threatening environments.

 

Services:

  • Children’s Counselling
  • Children’s psychological therapy services
  • Family and relationship counselling
  • Family violence recovery counselling
  • Gender service
  • General counselling
  • Group therapy
  • Head to health
  • Headspace
  • Listening to bouces
  • Mental health and wellbeing connect centres
  • Psychology clinic
  • Youth counselling – Resolve

Telephone: 1800 657 573

Services:

  • At Home Support
  • Home Care Packages
  • Retirement Living
  • Residential Aged Care
  • Mental Health
  • Veterans Services
  • Person and Domestic Services
  • Health and Wellbeing Services

Telephone: 1300 22 11 22 (state wide)

Website: https://www.boltonclarke.com.au/

Haven Wodonga provides people who have significant mental ill-health with long-term social housing and 24/7 support from on-site Mind Australia staff. This integrated social housing and support service is a partnership between Mind and community housing provider The Haven Foundation – a subsidiary of Mind.

 

Haven residences are high-quality housing with support for people with significant mental health and wellbeing concerns to find help, hope and purpose in their lives. They are a place for people with significant mental health and wellbeing concerns to live independently while receiving support from qualified mental health workers who help them to achieve their unique NDIS Plan goals. Residents learn life skills, like confidence and connection with others, to help build a healthy lifestyle. The Haven Foundation and Mind Australia model also promotes and supports the involvement of family, friends and carers.

 

Telephone: 1300 286 463

Email: mindconnect@mindaustralia.org.au

Mental health workers, which may include psychologists, psychiatrists, counsellors and other workers, provide counselling & support, information & referral and opportunities for children and young people 12 to 25 years old to talk with someone about their feelings or concerns.

 

Wodonga

P: 1300 332 022

A: 155 High Street, Wodonga Victoria 3690 

 

Wangaratta

P: 1800 650 890

A: 44 Rowan Street, Wangaratta VIC 3677

Provides mental health support for young people and adults experiencing mental health problems due to the COVID-19 pandemic and extended lockdowns.

 

Telephone: 1800 595 212

Address: 155 High Street Wodonga VIC 3690

Jarrah Prevention and Recovery Centre (PARC) is a 10 bed, short stay, up to 28 days, residential accommodation for people aged 16 to 65 years, who are at risk of experiencing a relapse of a mental illness or, who are recovering from a period of mental ill health.  This early active intervention care is important to avert the need for inpatient services.

 

The Centre is focussed on recovery, rehabilitation and wellbeing with Allied Health Clinicians supporting people on their recovery journey, helping them focus on goal setting and positive life choices to enhance wellbeing.

 

Telephone: 02 6051 7587 (After Hours: (02) 6051 7587 or 1300 104 211)

Address: 24 Jarrah Street Wodonga VIC 3690

The Kerferd Unit is a purpose built 20-bed facility, including provision for high level supervision, for adults aged 18 years and over who need the support of 24 hour inpatient assessment, diagnosis and treatment of an acute mental illness.

 

Support for clients is provided by a clinical team, including social workers, occupational therapists and psychologist, in consultation with a case manager and community mental health service.

 

Telephone: 03 5722 5111 (After hours (03) 5722 5111 or 1300 104 211)

Address: Wangaratta District Base Hospital Docker Street Wangaratta VIC 3677

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Qualified counsellors at Kids Helpline are available anytime and for any reason.

 

Telephone: 1800 551 800

Services:

24 hour crisis support and suicide prevention services all Australians experiencing a personal crisis.

 

Telephone: 13 11 14

Address: Nation wide

Website: https://www.lifeline.org.au/

Services: Medicare Mental Health is a free service that connects people with the mental health support that is right for them.

 

Phone: 1800 595 212 available 8.30am-5pm Mon-Fri

Location: State wide

For more information see https://www.medicarementalhealth.gov.au/ 

Services include:

  • Telephone counselling
  • Information and referrals

Phone: 1300 78 99 78

Location: State wide

For more information see https://mensline.org.au/

People with dual diagnosis have both mental illness and drug and alcohol problems and disorders. Dual diagnosis is an evolving field, both in understanding causal relationships and developing effective strategies for prevention, treatment and recovery.

 

Wodonga

Telephone: 02 6051 7111

Address: 53-81 Vermont Street Wodonga VIC 3690

 

Wangaratta:

Telephone: 03 5723 8952

Address: 66-68 Faithful Street Wangaratta VIC 3677

Albury Wodonga Health’s Mental Health Service provides specialist clinical assessment, treatment and on-going care to people who have, or who are at risk of a serious mental illness or suicide. Across a range of disciplines they support people of all ages including people with co-occurring substance use problems. Person centred care is provided through a recovery focused model for both urgent and non-urgent cases.

 

Albury Wodonga Health (AWH) has 10 specialty community based mental health services, plus three acute care services and three recovery and rehabilitation facilities as well as a service specialising in supporting families, where a parent has a mental illness and connecting people to carer consultants.

 

The Mental Health team comprises mental health clinicians with a background in nursing, occupational therapy, social work and psychologists, all of whom have experience in helping people through a range of therapies and medical treatment. Mental health conditions are often characterised by a disturbance of thought, mood, perception and behaviour which causes distress or difficulties. Mild or sever, mental illness can make your everyday routine challenging or seem impossible to deal with.  It is a good idea to seek help early if you, or someone you know, is facing mental health challenges.

 

This Mental Health Service Area covers: Towong, Wondonga, Alpine, Indigo, Wangaratta, Benalla, Mansfield

Telephone: 1300 104 211

Email: mhtriage@awh.org.au

Youth outreach recovery support is available to you if you need help to better manage your mental health, develop practical life skills, engage in the community and make the journey to the life you want.

 

Support is tailored to suit your needs and mental health goals. This support may also be offered to you before or after a longer term stay at the Wodonga youth residential rehabilitation service.

 

Your support worker comes to you, but you may also join in some group activities at the Wodonga residential site.

 

Telephone: 1300 286 463

Email: mindconnect@mindaustralia.org.au

Services:

  • Free 24/7 telephone, video and online counselling service offering professional support to people at risk of suicide, people concerned about someone else’s risk of suicide, and people bereaved by suicide.

Telephone: 1300 651 251

Address: State wide

Website: https://www.suicideline.org.au/

Services:

  • A nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

Telephone: 1300 659 467

Address: Nation wide

Website: https://www.suicidecallbackservice.org.au/

Provides confidential and specialised counselling support and care for war veterans, partners and families.

 

Telephone: 1800 011 046

The Perinatal Emotional Health Program (PEHP) is a voluntary program.

 

Supporting the well-being of women, partners and families, the Perinatal Emotional Health Program provides:

  • Individualised Assessment
  • Counselling & Support
  • Referral Advice
  • Education
  • Flexibility of Centre visits, Tele-health and Home Visits

Perinatal Emotional Health Program services are provided to people who willingly engage in assessment and treatment. The program incurs no cost.

 

 

Wangaratta

P: (03) 5723 8955 (After Hours: 1300 104 211)
A: 66-68 Faithful Street Wangaratta VIC 3677

 

 

Wodonga

P: (02) 6051 7950 (After Hours: 1300 104 211)
A: 4 Watson Street Wodonga VIC 3690

Mental health residential rehabilitation service

 

Telephone: 03 5728 3311

Address: 10 Mayday Court Beechworth VIC 3747

The HOPE program provides intensive, person-centred support which is tailored to the unique needs and circumstances of the individual. Those eligible for the service will be contacted within 24-hours of hospital discharge, and support will continue for up to three months.

 

Wangaratta

Telephone: 03 5723 8955 (After Hours: 1300 104 211)

Address: 66-68 Faithful Street Wangaratta VIC 3677

 

Wodonga

Telephone: 02 6051 7950 (After Hours: 1300 104 211)

Address: 4 Watson Street Wodonga VIC 3690

Specialist mental health clinicians supporting youth, aged 16-25 years, living in Vitoria and New South Wales who are experiencing or at risk of psychosis, or severe emotional and behavioural disturbances.

 

The service provides intensive case management, referral to other mental health services and promote all round good mental health.

 

Wangaratta

Telephone: 03 5723 8955 (After Hours: 1300 104 211)

Address: 66-68 Faithful Street Wangaratta VIC 3677

Wodonga

Telephone: 02 6051 7950 (After Hours: 1300 104 211)

Address: 4 Watson Street Wodonga VIC 3690

For Aboriginal and Torres Strait Islander people who are going through a tough time and feel like having a yarn.

 

Telephone: 13 92 76

Confidential information, counselling and support service.

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

 

 

Telephone: 1800 737 732