Family Violence & Sexual Assault Services
In case of emergency please contact Victoria Police: 000
Albury Wodonga Aboriginal Health Service
AWAHS is committed to generational health change for Aboriginal and Torres Strait Islander people through its deliverance of an accessible, culturally sensitive and holistic model of care.
Our multidisciplinary medical service spans general practice, including mental health, child and adolescent health, antenatal care, allied health and specialist care to support a variety of health concerns and requirements, including education and preventive health.
Services:
- health preventative screenings
- men’s health
- women’s health
- sexual health
- antenatal care in partnership with Albury Wodonga Health Obstetrics Unit
- family support
- child and maternal health
Wodonga
Telephone: (03) 6051 7111
Address: 12 Stanley Street Wodonga VIC
Wangaratta
Telephone: (03) 6051 7111
Address: 86-90 Rowan Street, Wangaratta VIC
Website: AWAHS
The Centre Against Violence
Services:
- Family violence support
- Sexual assault support
- Group work
- Harmful sexual behaviors program
- Primary prevention
- Personal safety initiative
- Family Violence flexible support packages
Family Violence Support Services
Telephone: 9AM-5PM Monday to Friday: 03 5722 2203
After Hours: Family Violence (Safe Steps) 1800 015 188
Sexual Assault Support Services
9AM-5PM Monday to Friday: 03 5722 2203
After Hours: Sexual Assault Crisis Line (SACL): 1800 806 292
Website: Centre Against Violence
Gateway Community Health
Gateway Health is here to support with any aspect of health and wellbeing, from physical and mental health, to lifestyle and relationships, to connection with community.
Services:
- Aboriginal and Torres Strait Islander Services
- Alcohol and Drug support
- Allied Health
- Child and family
- Reghional preparedness and disaster recovery
- Domestic and family violence
- General practice and clinics
- Healthy Ageing
- LGBTIQA+
- Mental Health and wellbeing
- NDIS
- Support for carers
- Youth health
Wodonga
Telephone: 02 6022 8888
Address: 155 High Street Wodonga VIC 3690
Wangaratta
Telephone: 03 5723 2000
Address: 45-47 Mackay Street Wangaratta VIC 3677
Myrtleford
Telephone: 03 5731 3500
Address: 32 Smith Street Myrtleford VIC 3737
Website: Gateway Health – People living well
In Touch Multicultural Centre Against Family Violence
Services:
- Prevention and early intervention projects
- Case management
- Outreach services
- Court Support
- Legal advice and assistance
- Culturally responsive group work
- Cultural and secondary consultation
- Policy, advocacy and research
- Sector development and capacity building
Telephone: 1800 755 988
Address: Confidential location
Website: https://intouch.org.au/
Men’s Referral Service (No To Violence)
Counselling, advice and support to men using family violence.
Telephone: 1300 766 491
Address: State wide
Website: https://ntv.org.au/mrs/
MensLine
Services:
- Telephone counselling
- Information and referrals
Telephone: 1300 78 99 78
Address: State wide
Website: https://mensline.org.au/
Mungabareena Aboriginal Corporation
Services:
- Koori First Steps Pre school
- Koori maternity services
- Parenting programs
- Family Services
- Health promotion
- Home and community care
- AOD
- Social Emotional wellbeing support
- Housing
- Family Violence support
- Justice support
Telephone: 02 6024 7599
Address: 53 Riley Street, Wangaratta Victoria, 8 High Street Wodonga VIC & 21 Hovell Street, Wodonga VIC
Website: Mungabareena Aboriginal Corporation
Refuge Victoria
Services:
- Crisis accommodation for women and children escaping family violence
- Advice, information and referral
- Crisis response,
- Safety planning
- Housing advocate
- Case management
- Specialist Children’s Workers
Telephone: 03 9877 0311
Address: Confidential location
Website: https://refugevictoria.org.au
The Orange Door
The Orange Door is the entry point for people seeking family violence or family services support in the Ovens Murray Region. The Orange Door is a free service for adults, children and young people who are experiencing or using family violence, or families who need extra support with the care of children. The Orange Door brings together practitioners from specialist family violence services, child wellbeing services, Aboriginal services and services for people who use violence.
The Orange Door provides initial assessment and support, as well as intake to longer-term victim survivor services, family services, men’s services or referral to the broader service system where needed.
The Orange Door for the Ovens Murray Area is located in Wangaratta, there is also an access point located in Wodonga. The Ovens Murray Orange Door provides support to people in the local government areas of Alpine, Benalla, Indigo, Mansfield, Towong, Wangaratta and Wodonga.
Telephone: 1800 271 157
9AM – 5PM, Monday – Friday (closed public holidays)
Address: 60 Reid Street, Wangaratta Victoria or 27-29 Stanley Street, Wodonga Victoria
Email: oma@orangedoor.vic.gov.au
Website: Contact us | orangedoor.vic.gov.au
After Hours/Emergency support: In an emergency call 000 Police or for after-hours family violence support call Safe Steps 1800 015 188 or 1800RESPECT on 1800 737 732.
Safe Steps Family Violence Response Centre
Safe Steps Family Violence Response Centre is Victoria’s statewide response service for women, young people and children experiencing family violence.
Services:
- 24 hour Telephone risk assessment and safety planning
- Referral, information, advocacy and support
- Information and referral to the Victorian Disability and Family Violence Crisis Response Initiative
- 24-hour access to interpreters as well as support for Indigenous women
- Victorian Disability and Family Violence Crisis Response.
Telephone: 1800 015 188 (24hrs)
Address: State-wide
Email: safesteps@safesteps.org.au
Website: https://www.safesteps.org.au/
Sexual Assault Crisis Line
Services:
- 24 hour, confidential telephone crisis counselling for people who have experienced both past and recent sexual assault.
Telephone: 1800 806 292
Address: State wide
Website: https://www.sacl.com.au/
Sexual Offences and Child Abuse Investigations (SOCIT) team
Sexual Offences and Child Abuse Investigation Teams (SOCITs) are made up of specialist detectives who are trained to investigate the complex crimes of sexual offences and child abuse.
Telephone:
- Benalla SOCIT: phone 03 5760 0230
- Wangaratta SOCIT: phone 03 5723 0893
- Wodonga SOCIT: phone 02 6049 2600 – select 4 for SOCIT
Thorne Harbour Health
Services:
- LGBTI Health services and programs including general health, sexual health, women’s health, Trans and Gender Diverse Health
- Counselling
- Therapeutic groups
- HIV prevention and services for people living with HIV
- Alcohol and other drug services
- Rainbow connection (support for any person in the LGBTI community aged 50+)
- LGBTI-focused disability support
- Peer workshops
- Outreach services
- Family violence support including counselling, casework and advocacy, support groups, recovery education and flexible support packages
- Revisioning (Men’s Behaviour Change)
- Training and secondary consultation
Telephone: 03 9865 6700
Address: State wide
Website: https://thorneharbour.org/
VACCA
Services:
- Clinical services
- Allied health
- Family Support
- Sexual health
- Cultural advice and programs
- Alcohol and other drug support
- Family violence support
- Health promotion
- Stolen generation support
- Mental health support
- NDIS provider
- Youth services
Telephone: 03 6051 7111
Address: 12 Stanley Street Wodonga Victoria & 86-90 Rowan Street Wangaratta Victoria
Website: Victorian Aboriginal Child and Community Agency | VACCA
Victims of Crime Helpline
The Victims of Crime Helpline offers information, advice and support and is the first step for victims of crime to access free services in Victoria. The helpline is pivotal in linking victims to services, ensuring they receive personalised, timely and appropriate support to manage and recover from the effects of crime.
The helpline values diversity, inclusion and social justice. People of all cultures, ethnicities, gender identities, sexual orientations, ages, abilities, and religions will be treated with dignity and respect.
Services:
- Information about your rights
- Advice about reporting a crime
- Information about the legal process, including after the offender is in jail
- Help applying for compensation and financial assistance
- Connections to other support services, such as the Victims Assistance Program
Telephone: 1800 819 817
Address: State wide
Website: https://www.victimsofcrime.vic.gov.au/the-crime/get-help
1800 RESPECT
1800RESPECT (1800 737 732) is the national domestic, family and sexual violence counselling, information and support service. It is a confidential service available 24 hours a day, seven days a week.
1800RESPECT is a service that supports everyone impacted by domestic, family and sexual violence, including men.
Services:
- confidential information, referral and advice.
- telephone and online counselling and support for people impacted by sexual assault, domestic or family violence.
Telephone: 1800 737 732
Address: Nationwide
Website: https://www.1800respect.org.au/